Privacy Policy

Nudori sells intimates — so we understand better than most that privacy isn't a checkbox, it's the product. This policy explains what information Nudori Intimates (“Nudori”, “we”, “us”) collects when you use our site, and how we handle it.

1. What we collect

Order details — your name, email, phone number, delivery address and the items you purchase, so we can fulfil your order.
Account information — profile details and saved addresses you choose to store for faster checkout.
Support messages — anything you send us through the contact form, email or WhatsApp.
Usage data — basic technical information (device, pages viewed) that helps us keep the site fast and reliable.

2. How we use it

To process, deliver and update you about your orders.
To handle returns, exchanges and support requests.
To improve our products, sizing guidance and site experience.
To send offers and updates — only if you've opted in, and you can unsubscribe anytime.

We never sell your personal information. Ever.

3. Discretion by default

Every order ships in plain, unbranded packaging. Billing descriptors are kept discreet, and we won't disclose what you've purchased to anyone but you. Marketing emails are designed to be unrevealing at a glance.

4. Cookies & local storage

We use cookies and your browser's local storage for the essentials — keeping your cart, preferences and account details available between visits. You can clear these anytime from your browser settings; the site will still work, but you'll start fresh.

5. Payments

Payments are processed by trusted, PCI-compliant payment partners. Your full card details never touch our servers — we only receive confirmation that payment succeeded.

6. Sharing

We share information only with the partners needed to serve you — delivery couriers (name, address, phone), payment processors, and service providers who help us run the site — and only what they need. We may disclose information if required by law.

7. Retention

We keep order records for as long as needed for warranties, returns, taxes and legal obligations. Account data stays until you ask us to delete it.

8. Your rights

You can ask us to access, correct, download or delete the personal information we hold about you, and to stop marketing at any time. Email care@nudori.comand we'll action it within 30 days.

9. Children

Our site and products are intended for adults. We don't knowingly collect information from anyone under 18.

10. Changes to this policy

If we make meaningful changes to how we handle your data, we'll update this page and note the new date at the top. Significant changes will be flagged on the site.

11. Contact us

For anything privacy-related, reach us at care@nudori.com or via our contact page. We're based in the United States and reply within one business day.