Free shipping on orders over $12 · Discreet packaging · Easy 15-day returns

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Shipping & Returns

Fast, discreet delivery — and 15 days to change your mind. Here's exactly how it works.

Shipping

Getting it to you

Orders placed before 2pm ET on a business day are dispatched the same day; everything else leaves the next business day. The moment your parcel ships, you'll get an email and SMS with a tracking link — or find it anytime under your account.

MethodDelivery timeCost
Standard3–5 business daysFree over $12 · $4.99 under
Express1–2 business days$9.99
Same-day (select metros)Same / next day$6.99

100% discreet. Plain, unbranded packaging and a confidential billing name — no one knows what's inside but you.

Nationwide delivery. We ship to thousands of ZIP codes across the US. Remote areas may take 1–2 extra days.

Safe hands. Every parcel is tamper-evident sealed. If yours arrives damaged, refuse it or photograph it and contact us within 48 hours.

Returns & exchanges

15 days, zero fuss

Fit is everything — so if something isn't right, you have 15 days from delivery for a return or a free size exchange. Items should be unworn and unwashed, with tags and hygiene liners intact.

The hygiene exception

Because our products are intimates, pasties, adhesive bras and similar skin-contact items can only be returned if they're unopened in their sealed pouch — or if they arrive defective, in which case we'll replace or refund them no matter what. Shapewear and non-adhesive styles follow the standard 15-day policy.

1

Start your return

Email care@nudori.com or message us on WhatsApp with your order ID within 15 days of delivery.

2

Pack it up

Place unworn items with tags and hygiene liners intact back in any secure packaging — the original pouch is perfect.

3

We collect it

We arrange a doorstep pickup in most areas, or share a prepaid label where pickup isn't available.

4

Refund or exchange

Exchanges ship as soon as we book the pickup. Refunds reach your original payment method 5–7 business days after the item passes checks.

Good to know

  • Size exchanges are always free — we cover the pickup and redelivery.
  • Refunds go back to your original payment method.
  • Sale items can be exchanged but are refunded as store credit.
  • Gift orders can be exchanged discreetly without notifying the buyer.

Stuck or unsure? Talk to our care team — we reply within one business day.